These Terms of Service ("Terms") apply to your use of the GarageGuys Junk Removal website and to the junk removal services we provide. By using this website or requesting service, you agree to these Terms. If you do not agree, please do not use the website or request service.
Who We Are
GarageGuys Junk Removal ("GarageGuys," "we," "us," or "our") is a local junk removal business serving the greater Seattle, Washington area.
- Website: https://garageguysjunkremoval.com
- Email: hello@garageguysjunkremoval.com
- Phone: (206) 637-0890
- Location: Seattle, Washington
Website Use
You agree to use this website for lawful purposes only and not to misuse it, interfere with its operation, or attempt to access it in an unauthorized way. The website is provided for general information and to help you request a quote or contact us.
Quote Requests and Pricing
Quote requests submitted through the website are not final or binding estimates until GarageGuys confirms pricing with you. The final price may depend on factors such as volume, weight, stairs or access, labor, disposal fees, and the specific details of the job. We provide upfront pricing before work begins, so you know the number before we start.
Scheduling and Access
We schedule jobs based on availability. You agree to provide safe and reasonable access to the items being removed. If we cannot safely access the items, or the job differs significantly from what was described, pricing or scheduling may need to be adjusted.
Customer Responsibilities
You are responsible for:
- Identifying clearly what should and should not be removed
- Having the authority to request removal of items from the property
- Separating or labeling anything you want to keep
- Providing safe and reasonable access to the items
Once items are removed, removal is generally final, so please double-check before we haul anything away.
Items We Cannot Take
We may refuse items or jobs that are unsafe, prohibited, hazardous, outside our service scope, or that require special licensed disposal. Items we generally cannot take include:
- Hazardous waste and chemicals
- Wet paint and motor oil
- Asbestos
- Medical waste and biohazards
- Explosives and ammunition
- Anything requiring special licensed disposal
If you are unsure whether we can take something, contact us before your appointment.
Payments, Invoices, and Pay-Later Options
Payments are not collected directly through this website. When payment is due, GarageGuys may send you a Stripe payment link or invoice. Stripe handles payment processing and may offer pay-later / buy-now-pay-later options, which are subject to Stripe's or a third-party provider's terms. Your card information is handled by Stripe and is not stored directly by GarageGuys on this website.
Cancellations and Rescheduling
If you need to cancel or reschedule, please let us know as early as possible. Questions about payment, cancellations, or rescheduling can be handled by contacting GarageGuys directly at hello@garageguysjunkremoval.com or (206) 637-0890.
Photos and Customer Communications
If you provide your phone number, we may call or text you about your quote request, scheduling, job updates, invoices, or related service communications. Message and data rates may apply. If you text us photos of your items, we use them to provide a faster, more accurate quote and to plan the job. You can ask us to stop contacting you at any time.
No Guarantee of Same-Day Service
Same-day or next-day service is offered when available and is not guaranteed. Availability depends on scheduling, location, crew capacity, and job details.
Website Content
Website content, including pricing examples and service descriptions, is for general information only and may change at any time without notice. We work to keep information accurate but do not guarantee it is complete or current.
Third-Party Services
We use trusted third-party tools to operate our business, such as tools for forms, communications, payment processing, website hosting, and operations. Your use of those services through us may be subject to the third party's own terms and policies. We are not responsible for third-party services we do not control.
Limitation of Liability
To the extent permitted by law, GarageGuys is not liable for indirect, incidental, or consequential damages arising from your use of the website or our services. Our services are provided on a reasonable-effort basis. Nothing in these Terms is intended to exclude any liability that cannot be excluded under applicable law.
Changes to These Terms
We may update these Terms from time to time. When we do, we will revise the effective date above. Continued use of the website or our services after changes are posted means you accept the updated Terms.
Contact Us
If you have questions about these Terms, contact us:
- Email: hello@garageguysjunkremoval.com
- Phone: (206) 637-0890
- GarageGuys Junk Removal — Seattle, Washington